Frequently asked questions

Notify Me!™ is a Shopify app that recovers sales from sold-out products. It adds back in stock alerts, pre-orders, wishlists and low stock urgency to your store, and notifies shoppers automatically by email, SMS, web push or WhatsApp. It is also available for BigCommerce. Install it from the Shopify App Store, where it is listed as “Notify! Back in Stock+Wishlist”.

Yes. The free Lite plan includes 100 back in stock requests (lifetime), 10 notifications, 5 pre-orders, 50 wishlist actions and 5 free SMS & WhatsApp messages. Paid plans run from Starter at $19.90/month to Notify Me Plus at $499.99/month (list prices), and eligible new stores can use Kickstart at $9.90/month. See pricing for current offers.

Yes. Paid plans come with a 7-day free trial and a 30-day money-back guarantee. You can upgrade or downgrade your plan at any time.

When a product or variant sells out, a “Notify me” button replaces “Sold out” on the product page. Shoppers leave their email, phone number or push opt-in. When you restock in Shopify admin, Notify Me! sends the alert automatically with a direct link back to the product. Request reports show which products have the most demand, so you know what to restock first.

Email, SMS, web push and WhatsApp, and shoppers choose how they want to hear from you. SMS and WhatsApp messages are charged per message by destination country: see SMS pricing and WhatsApp pricing.

A “Pre-order” button replaces “Sold out” on the products you choose. Each pre-order offer can take full payment, a partial deposit (a percentage or a fixed amount, with the balance due by a date you set; Standard plan and up) or no payment up front. Pre-orders arrive in Shopify as regular orders, and Notify Me! keeps shoppers updated with confirmation and shipping-delay notifications.

Yes. Both logged-in customers and guests can save products to a wishlist and come back to them later. Notify Me! shows you which products are saved most often and can remind shoppers, for example when a wishlisted item drops in price.

Notify Me! syncs contacts and events with Klaviyo, Omnisend, Mailchimp and PushOwl, integrates with PageFly and Shopify Customers, and is listed on the App Store as working with Shopify Flow, Shopify POS, Nosto and Sidekick.

Usually not. Notify Me! installs as an app embed on Online Store 2.0 themes, so most merchants turn it on without code. Older “vintage” themes are not supported. Custom themes may need a one-time block placement, and our support team can help with design and placement.

Yes. Our team helps you migrate from other apps. See migration and our comparisons with STOQ, Amp, Globo Pre-Order, Purple Dot, Timesact and Cartbite.

Yes. Widgets, emails, SMS and push notifications can be translated and customized for every language your store supports, with AI auto-translate to get started. See multi-language.

Yes. The REST API at api.notify-me.app/v1 is read-only (subscriptions, notifications and pre-orders) and uses an X-Api-Key header. The MCP server at https://mcp.notify-me.app/mcp lets AI agents read data and change settings and widget appearance. The agent kit is on GitHub and npm (@notify-me/cli). Notify Me! is not related to the “Notify Me” Discord bot.